GoTo

Editor's Review

🌟 GoTo: Your All-in-One Flexible-Work Solution! 🌟

GoTo is the ultimate software designed to keep you seamlessly connected with both customers and colleagues, no matter where you are! 🌍 The GoTo mobile app integrates phone calls 📞, messaging 💬, meetings 🤝, training sessions 📚, and webinars 📢 into one simple, secure, and fully integrated solution. Perfect for staying productive anytime, anywhere! 📍

But there's more! Elevate your customer service with our multi-channel inbox, managing SMS texts 📱, web chats 💬, and social media interactions 📣 all in one convenient place. Never miss an opportunity to connect! 🚀

✨ Simple Business Communication Features: ✨

• 📍 Work from anywhere and stay connected with your customers and colleagues.
• 📱 Use your personal device without revealing your private phone number.
• 📞 Consolidate all your voice, messaging and video communications in one app.
• 🔊 Enjoy HD Audio and Video Quality in all your communications.
• 📅 Control all your meetings through Business Calendar Integration & Meeting Reminders.

💼 Empower Your Business: 💼

• 📞 Control what business number your customers see with Caller ID Swap.
• ✅ Ensure customers recognize your calls with Call Back using the original caller ID.
• ⚙️ Fully manage incoming calls with Find Me Follow Me.
• ✉️ Never miss a call with Instant Response, automatically sending a text message to unanswered calls.
• 📶 Switch to your PSTN cellular number in areas with poor data coverage.
• 📚 Retrieve and merge your device’s local contacts with your company’s contacts.

🗣️ Engage with Your Customers: 🗣️

• ✉️ Never miss a message with Inbox, managing SMS, social media, surveys, and web chat conversations in one place.
• ➕ Assign, unassign, and resolve conversations on the go directly from your mobile device.
• 💬 Control your customer communication by initiating conversations directly.

Features

• Caller ID Swap for business number control

• Call Back with original caller ID

• Find Me Follow Me call management

• Instant Response for missed calls

• PSTN cellular fallback in poor coverage

• Merge device and company contacts

• Multi-channel inbox for all messages

• Assign and resolve conversations on the go

Pros

• Work from anywhere, stay connected

• Use personal device without compromising privacy

• Consolidate voice, messaging, and video

• HD Audio and Video Quality

• Control meetings with calendar integration

Cons

• Potential data coverage issues in remote areas

• Reliance on data for primary functionality